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Mandarin Palace Casino Overview
Mandarin Palace Casino went live in 2009 and quickly became one of the most popular online casinos in the industry. The online casino is based on the Chinese themes of good fortune and prosperity. The unique theme makes players feel as if they are playing at an online casino in the Orient.
Genesys Technologies NV owns and operates Mandarin Palace Casino and the software provider is Saucify. The top features of the online casino are its HD quality games, many of which are compatible with mobile devices, its payout percentage of 97%, and its generous daily bonuses, tournaments, and regular promotions.
Mandarin Palace is concerned about players and bears the Internet Content Rating Association (ICRA) certification. The ICRA is a non-profit body that creates a common platform for major operators, content providers, child protection organizations, and telecommunication companies with the aim of protecting rights to free speech and the rights of minors online. The online casino takes all the required measures to prevent minors from gaining access to its services.
The online casino encourages its customers to gamble in a responsible manner and offers tools such as cooling off and self-exclusion to help players establish control over their spending. Mandarin Palace has also partnered with non-profit organizations such as Gambleaware.co.uk, Gamblers Anonymous, NCPGambling.org, Gambling Therapy, and IGcouncil.org to support responsible gamblers. If you feel that gambling is ceased to be fun for you while playing at Mandarin Palace Casino, you can always approach these organizations.
Reasons for US Players to Play at Mandarin Palace Casino
- Well-designed easy to navigate website design
- Small but neat portfolio of Saucify games available on the download, instant play, and mobile gaming platforms
- 24/7 live chat
- Generous new player bonus of up to $500 on first deposit
- Owner operator is a reputed company with ample industry experience
- Payout percentage of 97% ensures great value for money
- Runs a variety of lucrative promotions regularly, including tournaments
- Excellent customer support includes toll-free international telephone
- Wide range of safe, secure, and reliable banking methods including Bitcoin
Guide to Registering a New Player Account at Mandarin Palace Casino
To register a new player account, players have to click on the Register Account tab. This tab is available on two locations-at the top right of the casino homepage and under the menu option at the top left of the online casino.
As soon as they click on the Register Account tab, they will be taken to an online registration form, where they have to create a username and password and input details such as street address, name, email address, phone number, and others. Then they have to check the box against "I accept all terms and conditions" and click on the green OK button.
Guide to Claiming Bonus Offers at Mandarin Palace Casino
Claiming a bonus at Mandarin Palace Casino is just the same as claiming bonus offers at any other casino. Here is a step-by-step guide to new players:
- Register a new player account at Mandarin Palace Casino
- Click on the bonus offer you would like to claim
- Input the bonus code associated with that bonus offer. You will find this code either on the promotions page or in a promotional email.
- You will then have to make the qualifying deposit.
- Once you complete the above steps, the online casino will credit the bonus to your account.
Needless to say, you have to remember to read the bonus terms and conditions thoroughly before claiming the bonus in order to avoid disappointment in the future.
Game Portfolio at Mandarin Palace Casino
Mandarin Palace Casino offers a small, but interesting selection of Saucify games, which are available in the instant play as well as real money modes. The following is an overview of the game portfolio:
Video Slots (73)
The online casino offers a wide range of video slots with bonus features such as scatter symbols, wild symbols, bonus games and free spins.
You can get started with the following titles:
- Zodiac
- Sweet Success
- Tails of New York
- Small Soldiers
- Serenade
- Stones & Bones
- Trick or Treat
- Gems N Jewels
- Gunspinner's Gold
- Horn of Plenty
Classic Slots (17)
Classic slots are ideal for slots beginners because of their limited bonus features and simple designs.
You can choose from the following titles:
- Break the Bank
- Cash Puppy
- Diamond Dare
- Santa's Surprise
- Wild Berry
- Stars N Stripes
Table Games (12)
The online casino offers several variants of classic table games such as blackjack and baccarat. The table game library includes the following titles:
- Single Deck Blackjack
- Vegas Strip Blackjack
- Punto Banco
- European Roulette
- 3 Card Poker
Video Poker (33)
Since video poker games blend the best features of slots and poker games, they are ideal for players who do not like the simplicity of slots and the formidable nature of poker games.
You can start with the following video poker titles at Mandarin Palace Casino. Some of these games are available in the 10-play and 50-play versions.
- Double Double Bonus Poker
- Jacks or Better Poker
- Joker Poker
- Triple Double Bonus Poker
- Rocket Jacks
Other Games (6)
These are online casino games that do not fit into any of the above-mentioned categories. Players can choose from the following six titles:
- Berry Picker
- Captain Keno
- Keno
- Lucky Scratch
- Super Keno
- Powerball Keno
Mandarin Palace Download vs. Instant Play Casino
Mandarin Palace offers two ways to play-download and instant play casino. The former requires players to download and install the casino gaming software on their computers. This takes some time and effort, because of which players prefer playing directly on their browser on the instant play casino. While the gaming quality is the same for both the download and instant play casinos, the latter is considered more convenient and hassle free by most players.
If you use the download version, you have to rely on the computer on which you downloaded the casino gaming software. If you use the instant play casino, you can login to your account from any PC in the world provided you remember your username and password.
If you wish, you can use the downloaded casino software in the cosy comfort of your home and the instant play casino when you are using a public computer. You just have to make sure to logout after your gaming session so that nobody can gain access to your account.
100% Mobile Friendly Casino
Mandarin Palace is 100% mobile friendly, and players don't have to download any native casino gaming app to load the games in their browser. To access the games, players just have to visit the online casino on their mobile device browser. They have to then login to their gaming accounts using their existing details. If they haven't created an account at Mandarin Palace, they can do so on their mobile devices, but they don't have to create a separate account just to play on the move.
The mobile casino gaming software is based on a solid foundation of HTML5 technology, which makes it compatible with a wide range of mobile devices. The mobile gaming experience is just as good as the desktop casino experience, but players have to make sure that they have a fast and reliable Internet connection to enjoy uninterrupted and smooth gaming.
100% Safe, Secure, and Fair Online Casino
Mandarin Palace Casino is 100% safe, secure, and fair. Players' privacy and the security of players' information are of great importance to Mandarin Palace Casino. The online casino protects player information and promises to never trade, sell, rent, or transfer it to any third party company or individual. The online casino also takes the required steps to maintain a safe and secure gambling environment for the benefit of its players.
Banking Information at Mandarin Palace Casino
Mandarin Palace Casino offers safe and secure banking, and players can choose from a wide range of reliable payment options.
The online casino processes financial transactions in Dollar, Euro, Pound, Canadian Dollar, NOK, DKK, and SEK. You can view your transaction history whenever you please because the online casino saves it in secure servers.
Deposits:
You can choose from the following deposit methods at Mandarin Palace Casino:
- MasterCard
- Skrill
- EcoCard
- Neteller
- Bitcoin
US players can choose from the following payment options:
- Credit/debit cards
- Prepaid cards/gift cards
- Bitcoin
Canadian players can choose from the following payment options:
- Skrill
- Ecocard
- Bitcoin
Players from the European Union (EU) can choose from the following payment methods:
- Visa credit/debit cards
- Skrill
- Neteller
- Ecocard
- Bitcoin
Withdrawals:
The following withdrawal methods are available at Mandarin Palace Casino:
For US Players
- Courier Check via FedEx - $30 fees - five working days
- Check through regular mail - $30 - five working days
- Credit Card payments - $7 - 6 - 8 business days
For Canadian Players
- Courier Check through FedEx - $30 fees - 5 working days
- Check through regular mail - $15.71 fees - 21 working days
- Web Wallets - zero charge - 6 - 8 business days
For EU Players
- Courier Check through FedEx - $30 fees - 5 business days
- Check through regular mail - $15.71 fees - 21 working days
- Web wallets and Bitcoin - free of charge - 6 - 8 business days
Customer Support at Mandarin Palace Casino
Mandarin Palace Casino gives a lot of importance to customer service. Its support desk is always available through email, live chat, and telephone. Players can use the following methods to get in touch with a customer support agent:
- Launch the 24/7 live chat
- Contact the online casino through the toll-free telephone number 888-595-5835 (international)
- Send an email to [email protected], [email protected], [email protected], [email protected], and [email protected]
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Written by Arabella Visser